‘Inadequate’ care home savaged by inspectors

A CARE home in Dewsbury closed by council chiefs has been found to be inadequate across the board by inspectors.

Kirklees Council ordered residents at Oxford Grange, on Oxford Road, be moved after being told of draft inspection findings.

The Care Quality Commission (CQC) made an unannounced visit over three days in May.

They told Kirklees of their provisional conclusion – which was only confirmed in a full report published on Tuesday.

The council acted immediately on the draft decision by moving residents to other care homes.

Some staff and families, who said they had no concerns about the care of relatives, thought Kirklees acted prematurely.

But the report branded Oxford Grange inadequate under all five inspection areas.

These rate care homes for their safety, effectiveness, caring, responsiveness and for being well-led.

As a result the CQC has banned owner Northfields Care Homes Ltd, which has two other care homes in Dewsbury, from operating Oxford Grange.

Problems found included:

• Residents unsafe due to poor medicines management;

• Not enough suitable staff on duty at all times;

• Staff lack knowledge of how to identify or respond to risk of abuse;

Cleanliness and hygiene not consistently maintained;

• Residents at risk from unsafe moving and handling practices.

The CQC’s visit was prompted by concerns raised to them about the care of residents and poor staffing levels.

Since the inspection, all residents have been moved and Oxford Grange now stands empty.

Debbie Westhead, deputy chief inspector of adult social care for CQC in the north, blasted the operator.

She said: “People are entitled to services which provide safe, effective, compassionate and high quality care and Northfields Care Limited has failed the residents of Oxford Grange.

“We found many concerns around people’s care and welfare generally and people living at the home were at risk of receiving inappropriate or unsafe care.

"It is clear the provider did not have a system to monitor the quality of the service and take the required action.

“For this reason we had no option but to remove the location from their registration.

"Since these concerns were first raised we have been working closely with Kirklees Council and North Kirklees Clinical Commissioning Group. (They) have overseen the safe relocation of all residents to alternative accommodation. The home is no longer operating.”

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