Chief insists: ‘No patients harmed’

NO PATIENTS were harmed by delayed appointments, health boss Stephen Eames claimed.

The Mid Yorkshire Hospitals NHS Trust chief executive added that problems with a new outpatient system have been tackled.

He said: “In 2013 we faced challenges with the implementation of the patient administration system.

“There have been no patients identified as having come to harm as a result of previously delayed appointments.

“Lessons have been learned and all associated actions have been successfully completed.”

He added that work was done last year after appointment delays were criticised in a Care Quality Commission report.

At one point there was a backlog of 20,000 outpatient appointments, some more than a year overdue.

Mr Eames said: “We added additional clinics to ensure patients were seen as quickly as possible.

“We’ve improved waiting times, reduced cancelled appointments and have introduced standardised outpatient processes across the Trust.”

He added that Dewsbury, Pinderfields and Pontefract hospitals see about 520,000 outpatients a year.

MP Simon Reevell said he will be watching for more problems.

He added: “It’s important to make sure people are not dismissed as being part of some small percentage.”

Share this post