A MIRFIELD care home has been placed in special measures after being rated ‘inadequate’ by a watchdog.
Woodlands Care Home was given the Care Quality Commission’s lowest rating following an inspection in December.
It was given a red ‘inadequate’ rating for safety, compassion and its leadership and an amber ‘requires improvement’ for effectiveness and responsiveness.
Inspectors found that some staff at the Sands Lane facility, which is home to 55 people, did not treat patients in a caring manner. The report said: “Although some staff treated people with kindness and compassion, showing respect for their privacy and dignity, other staff did not.
“Some staff used derogatory terms and spoke over people to each other.
“Some staff failed to recognise when people’s dignity was being compromised.”
Issues surrounding safety at the home were raised during the report. “People were not always provided with safe care and treatment,” it said.
“Some people were not assisted to move regularly and some people did not receive adequate assistance to meet their continence needs.
“Despite a dependency tool being used to help determine staff numbers, there were not always sufficient numbers of staff to meet people’s needs.
“Medicines were stored safely but were not always administered in a safe way.
“This included covert medicines being crushed without advice being sought regarding the safety of this and sufficient quantities of prescribed medicines not being available.”
Inspectors discovered incomplete resident care records and some had been falsified.
It was also noted that admissions to one of the home’s four units had to be suspended due to safeguarding concerns.
A spokesman for Woodlands Care Home said: “The wellbeing of people entrusted to our care is our priority and we are sorry that Woodlands Care Home has fallen below the standards that we expect all our homes to provide.
“We are implementing a comprehensive programme of improvements that is being overseen by our home manager, supported by the regional senior management team working in close liaison with Kirklees Council and the Care Quality Commission.
“We have also held meetings with residents and relatives to tell them about the improvement programme.
“Before the inspection we had already identified areas where we needed to improve.”